Cookie Policy
We keep it simple: essential cookies for authentication, optional analytics to improve the product. No advertising cookies, no tracking across other sites.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They serve various purposes — from keeping you logged in to helping us understand which features are used most. This policy explains exactly which cookies Plenifi uses and why.
2. Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the Service to function. They cannot be disabled without breaking core functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Authenticates your identity after login. Managed by our authentication system (Better Auth). Contains an encrypted session token (JWE) — no personal or financial data is stored in the cookie itself. | 7 days (refreshed on activity) |
| CSRF token | Protects against cross-site request forgery attacks on form submissions and state-changing requests. | Session |
2.2 Analytics Cookies (Optional)
We use PostHog for product analytics to understand how people use Plenifi and where we can improve.
| Cookie | Purpose | Duration |
|---|---|---|
| PostHog distinct ID | Assigns a random identifier to track feature usage and navigation patterns. Does not contain personal or financial information. | 1 year |
| PostHog session | Groups page views into a single browsing session for analysis. | 30 minutes |
PostHog analytics never capture financial data such as balances, transactions, or holdings. We use analytics solely to improve the product — for example, identifying pages that load slowly or features that are difficult to find.
2.3 Cookies We Do Not Use
To be explicit about what we do not do:
- No advertising cookies — we do not serve ads and do not use cookies to build advertising profiles
- No third-party tracking cookies — we do not allow ad networks, social media platforms, or data brokers to place cookies through our service
- No cross-site tracking — we do not track your browsing activity outside of plenifi.com
- No fingerprinting — we do not use browser fingerprinting or other device identification techniques as a substitute for cookies
3. How to Control Cookies
You can manage cookies in several ways:
3.1 Browser Settings
Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies will prevent you from logging in to Plenifi. Here are links to cookie settings for common browsers:
3.2 Analytics Opt-Out
You can disable analytics cookies through your Plenifi account settings without affecting any other functionality. When analytics are disabled, no PostHog cookies will be set and no usage data will be collected.
4. Updates to This Policy
If we add new categories of cookies or change how we use existing ones, we will update this page and notify you by email if the changes are material. The "Last updated" date at the top reflects the most recent revision.
5. Contact Us
If you have questions about our use of cookies, contact us at privacy@plenifi.com.